TIME TO CLEAN 

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Our Mission

 Absolute Better Cleaning mission is to provide excellent service to our customers, equality in our work and perfection in our attitudes


Let our team help your family or your business keep clean!

Welcome Packet

Welcome to The Absolute Better Cleaning Service Family. We appreciate your consideration of our service and looking froward to developing a great relationship with you, this a list of questions. 

 

Is ABC Service Insured?

Yes! Our General Liability and workers Compensation insurance ensure that our clients are protected. A copy of our policy is available upon request.

What Days & Hours Do You work?

Our office hours are Monday - Friday 7:45 am to 4:30 pm. Our arrival time for our first appointment is normally between 8:00-9:00 am. We try our best to accommodate your preference in cleaning days. We do not set cleaning times so you will be asked if you prefer morning, afternoon, or either. Unfortunately, it is difficult for us to give you a specific time for your cleaning due to the fact that we clean homes to a specific standard and all homes are different in size and cleanliness. Therefore, we provide a 2 hours window arrival. Only the first arrival in the day time between 8 am and 9 am is 1 hour long – all other arrival window times are 2 hours long. Most clients provide us with a key and are never home so this doesn’t affect them.

The maids are out cleaning Mondays thru Fridays. First arrival window time between 8 am and 9 am and the last arrival is between 2 pm and 4 pm. In the winter since it gets dark in the afternoon, the last arrival is between 1 pm and 3 pm. The reason is because when the maids are cleaning is easier and better to clean with daylight instead of artificial lighting since different homes have different lighting it can be hard to see dust under some type of lighting.

Do You Provide Weekend Cleanings?

Not typically. Only on a few small occasions we may be able to do so. The rate increases as well since the maids would be working overtime. Because the maids do not work on the weekends, if you have a need for a Saturday cleaning discuss this with the office and they would try to get a team for you.


*This does not apply to commercial accounts.

How Many Maid/s Are Scheduled for the Cleanings?

We normally work in teams of  2-3. On occasions we may schedule 2 especially if we have someone on vacation or sick. If 2 maids are scheduled, they will need more time to complete the cleaning. Depending on the size of job we may schedule 4 maids as well.

What Supplies / Equipment Clients Need to Provide?

We provide all the supplies and equipment necessary, with these exceptions: Toilet Brushes / Kitchen Sponge / Trash Can Liners

For your own health, we ask that you provide a toilet brush in each bathroom and a kitchen sponge. Each home has a different waste basket size, thus we require our clients to provide their own trash receptacle liners. Otherwise, we will use the size we provide on the large kitchen waste basket liners.

 If you are allergic or prefer only green cleaners please let us know immediately so we can add it to your file accordingly; Please let us know which chemical or brands you are allergic to such as Bleach, Ajax, Oven Cleaner, Degreasers, etc.” This will help to ensure we provide the best service possible.

I have Specific Requests for Special Surfaces – What Should I do?

Let the office know prior to the cleaning. Simply email with your specific requests and place the special cleaning solutions in a visible area – don’t forget to let us know where you left the cleaning solutions so we can ensure the maids know that these cleaning agents can be used by them.

We ask that you supply specific cleaners for surfaces that require manufacturer’s recommended products such as stone counters, marble floors and certain types of wood floors. It’s imperative to follow the manufacturers’ recommendations to properly maintain the life of these surfaces and avoid harming them in any form.

How Can I Allow Access to the Unit?

We offer 3 entry options to choose from:

1. The client may opt to be home to allow access to their home the day of the service. Absolute Better Cleaning cannot guarantee the exact arrival times so the client must be home between the time scheduled to let the cleaner into the home. 

If no one is home or our cleaners are turned away for any reason there would be a lockout fee of 50% of your cleaning rate (Minimum of $50)

2. The client provides a key, garage door opener or code to gain access to the home. Keys will be placed in a secure safe at ABC Service office. The cleaner or team will be issued a key the day of your scheduled service to gain access to the home. The key will be signed out by the cleaner or team and signed in after each scheduled service and placed back in the safe. The keys are not marked with any of your personal information in case they are lost. In the event the code given is not correct and cleaners cannot gain access to the home the client is responsible for the lock out of 50% of the total rate will be charged for that service.


3. The client can purchase a lock box to place a key inside and provide ABC Service with the pass code. In the event for any reason the key is not in the lock box or the code does not work when the cleaners arrive to clean home; the client is responsible for the lock out and a cancellation fee of 50% of the total rate would be charged for that service.

What happens if I have to reschedule or /cancel my service?

In the event that you reschedule, skip, add or cancel your service, we ask that you give 2 business days notice. Without 2 business days notice you will be charged 50% of your cleaning. Cancellations on the same day of service for any reason will be charged the full rate of service. All cancellations must be made in writing via email to [email protected] or by calling and speaking with one of our office staff any time between 7:45 am and 4:45 pm Mondays- Fridays.

Your time slot is yours, it is reserved for just you, if you cancel last minute it cannot be filled and this results in our employees working less hours.

NOTE: If cancellations becomes a pattern, it will cause the rate for your next cleaning to increase to the next level [example – if you are serviced weekly and you skip a service, you will have to pay the bi-weekly rate for your next cleaning, if you are serviced bi-weekly and you skip a service you will pay the monthly rate for you next cleaning]. The extra charge is due to the fact that the cleaners will need to stay longer to clean your home properly.

Can I leave a tip?

Yes. Tips are very much welcomed by the maids. Although they are completely voluntary. If you are planning on leaving a tip for the maids in cash, please make sure you write “For The Maids” on a piece of paper.

ABC Services

Absolute Better Cleaning 

ABC House Cleaning Services 

All of our customers share a common need to get their homes cleaned, but not everyone has the same specific needs when choosing a cleaning service.  We proudly offer our customers a variety of options. Call for a personal conversation to discuss your needs in detail and for a full explanation of all we can offer. Below it's a list of our cleaning packages. If you need more details please do not hesitate to contact us by telephone or email

Residential House Cleaning 

Regularly Scheduled Maintenance Cleaning Package 

  • Weekly, bimonthly, or monthly intervals
  • Fixed rate for each cleaning/ 55.00 hr
  • 100% satisfaction guarantee 
  • We supply all cleaning supplies and equipment 

Top to Bottom Deep Cleaning 

  • It's Spring Cleaning Time
  • Price based on home size, family size and other related factors (Estimate $200-$500)
  • 100% satisfaction guarantee 
  • We supply all cleaning supplies and equipment 

Move In/Out Cleaning 

  • Empty home cleaning 
  • Fixed price based on size of home(Estimate 350-650) 
  • ABC will remove furniture ex: couch, mattress, dresser with a price based depending on load size.
  • 100% satisfaction guarantee 
  • We supply all cleaning supplies and equipment 

Event  Cleaning 

Spend more time with your Family & Friends! Let ABC do all the cleaning! A deposit fee is required... Call to book your appointment!

  • Wedding 
  • Birthday party 
  • Company party
  • ANY PARTY

Commercial Cleaning 

  • Commercial cleaning for all office
  • Banks, church, ect 
  • 100% satisfaction guarantee 
  • We supply all cleaning supplies and equipment 
  • Call to Book for your Office to be clean!!
Before
Before

Reference: Business 


Atlas Roofing 

2300 Veterans Blvd,

Ardmore, OK 73401


Unimin

600 Walling St 

Roff, OK 74865


Housekeeping: 


Ardmore (4)

Marietta (2)

Kingston (3)

Burneyville

Dickson (0)

Springer (1)

Madill (2)